Privacy Policy

This Privacy Policy explains how WHY NOT Interior Design ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website: www.whynotdesign.org

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

WHY NOT DESIGN
4 Britannia Road, Warley, Brentwood, CM14 5LD

Email: hello@whynotdesign.org
We are the data controller responsible for your personal information.

2. What Information We Collect

We may collect and process the following personal data:

a. Information You Provide Directly:

Full name
Email address
Phone number
Project or design inquiries
Newsletter preferences

b. Information Collected Automatically:

IP address
Browser type and version
Device type and operating system
Pages visited and actions taken on our website
Cookies and tracking data (see Section 6)

3. How We Use Your Information

We use your personal data to:

Respond to enquiries or consultation requests
Provide our interior design services
Improve our website and services
Send marketing emails if you have opted in
Comply with legal or regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent – when you opt in to receive newsletters or marketing.
Contract – to provide services you request or enquire about.
Legitimate Interests – for site analytics, customer service, and business improvement.
Legal Obligation – where we are required by law to process your data.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share it with trusted third parties who support our services, such as:

Website hosting and IT service providers
Email marketing platforms (e.g., Mailchimp)
Professional service partners (e.g., subcontractors, only with your consent)

All third parties are required to respect your privacy and only process your data on our instructions.

6. Cookies & Tracking

Our website uses cookies to enhance your experience and track usage patterns.
You can control cookies through your browser settings or our cookie banner.

For more details, please see our [Cookie Policy].

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

8. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at:
Email: hello@whynotdesign.org

For more information or to make a complaint, visit the ICO at: https://ico.org.uk

9. International Transfers

We aim to store and process your data within the UK or EEA. If data is transferred outside these regions, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

10. Security

We implement technical and organisational security measures to protect your data, but no method of transmission online is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the effective date at the top.

12. Contact Us

If you have any questions about this policy or your data, please contact us at:

WHY NOT DESIGN
4 Britannia Road, Warley, Brentwood, CM14 5LD
Email: hello@whynotdesign.org
Website: www.whynotdesign.org

Cookie Policy

This Cookie Policy explains how WHY NOT DESIGN ("we", "us", or "our") uses cookies and similar technologies on our website: www.whynotdesign.org

By using our website, you consent to the use of cookies as described below, unless you disable them through your browser or cookie settings.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners about how visitors use the site.

2. Types of Cookies We Use

We use the following types of cookies on our website:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set in response to actions you take, such as filling out contact forms or accessing secure areas.

Example: Session cookies that remember your input when navigating between pages.

b. Performance Cookies

These cookies collect anonymous information about how visitors use our site, such as which pages are most visited or if users receive error messages. This helps us improve the performance and usability of our site.

Example: Google Analytics

c. Functionality Cookies

These allow the site to remember choices you make, such as your name or region, to provide enhanced, more personalised features.

Example: Remembering your contact details in a form for future use.

d. Targeting or Advertising Cookies

These cookies may be set by third-party services and track your browsing habits to display relevant advertisements on other websites.

Note: We will only use these cookies if you give us your consent via our cookie banner.

3. Third-Party Cookies

We may use trusted third-party services (such as Google Analytics) that place cookies on your device to collect information about your browsing behaviour. These providers have their own privacy and cookie policies, which we encourage you to review.

4. Managing Your Cookie Preferences

You can control or disable cookies at any time:

Through our cookie consent banner when you first visit our site
Via your browser settings to block or delete cookies
By using opt-out tools provided by third parties (e.g., Google Analytics Opt-Out)

Please note that disabling certain cookies may affect the functionality and user experience of our site.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

If you have any questions about our Cookie Policy or data practices, please contact us: